Refund & Return Policy

At Whilekart, we want you to have a smooth shopping experience. If you are not fully satisfied with your purchase, we are here to help.

Returns

• You may request a return within 5 days from the date of delivery.

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

• Mandatory Requirement: Customers must provide clear unboxing video footage (from opening the package to showing the product’s condition) as proof to process a return request.

• Without video evidence, return requests will not be accepted.

Damaged or Defective Products

• If you receive a product that is damaged, defective, or incorrect, you must notify us within 24 hours of delivery.

• The claim must be supported with unboxing video footage showing the issue clearly.

• Claims made after 24 hours will not be accepted.

Refunds

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 7–10 business days.

• Shipping charges (if any) are non-refundable.

Exchange

• Direct exchanges are not available. If you need a different product, please initiate a return and place a new order separately.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene or safety reasons. These will be clearly marked as non-returnable on the product page.

Contact Us

If you have any questions about our Refund & Return Policy, feel free to reach us:

📧 Email: admin@whilekart.com
🌐 Website: Whilekart